Testimonials Articles
“Matt is such a great technician. Very knowledgeable and dedicated to his work. Very personable and a great guy!!”
Continue Reading“Matt arrived early and was able to perform the routine maintenance on my furnace in no time. I had several questions that he took the time to answer to my complete satisfaction. Very happy to continue using Quality West for my heating and cooling needs.”
Continue Reading“Quality West installed my boiler a couple of years ago, and every year Matt comes to service it. Matt is terrific–he's efficient, professional, and knowledgable, plus he answers all of my questions. He's careful to explain how everything works and teaches me what to watch for to identify problems early. He also is nice to…
Continue Reading“Matt was outstanding. He educated me on the situation with my 16 yr old furnace; how it was currently operating, what filters I should get and what I need to do think about concerning my furnace in the future. He was very helpful.”
Continue Reading“I’ve always had great service from Quality! Matt has been out here a few times, and is very professional and explains everything that he is doing. I’ve never had a bad experience with Quality!🤓”
Continue Reading“Matt did a wonderful job! We called early on a Friday morning because our heat wasn’t working in a house we just bought. There was a Quality West sticker on the furnace so we took a chance with them, and we were so glad we did. He came that same day around noon and worked…
Continue Reading“Matt does a good job.”
Continue Reading“Called for a diagnostic evaluation for my furnace and A/C. Matt and Phil were very personable and efficient in their assessment of my equipment. Very friendly and considerate to the house and family pets! Great first impression. Thank you.”
Continue Reading“Matt was timely, professional and efficient in providing maintenance for my furnace. He is always very friendly and does an excellent job communicating was was done on the furnace. I highly recommend Quality West for furnace maintenance.”
Continue Reading“Justin did an excellent job diagnosing and identifying what was causing our A/C to not work. He quickly ordered the parts and made the necessary repairs. Everything is working perfectly. He has also been excellent in following up after the work was done and providing extra information needed by our home warranty. I would definitely…
Continue Reading“Justin was prompt. He wore shoe covers and explained all that was checked.”
Continue Reading“Josh and Matt are simply a pleasure to work with. Thank you both so much!”
Continue Reading“We had an old furnace replaced and added a/c. We're very pleased with the system they installed. They're friendly, happy and fun to work with.”
Continue Reading“We used Quality West in the past and were once again pleased with their work. We had to replace 2 furnaces and a water heater. They had a number of guys onsite taking care of the work so they were able to get it all done in one day.”
Continue Reading“I've been a customer of theirs for some time now. They did a very professional job and explained everything.”
Continue Reading“Thank you. Matt was Friendly as usual and very helpful. Fixed the issue and made sure everything else was ok.”
Continue Reading“Matt is very knowledgeable and professional in performing his tune up maintenance tasks. He eagerly shares his thoughts and experiences to insure the homeowner’s fully aware of the conditions and any necessary tasks needed today or in the future. A job well done.”
Continue Reading“Justin was great. He was very professional and clearly explained everything he was doing and helped us decide what we needed to do as a result of his maintenance. He went above and beyond and we couldn't be more pleased with him and his work.”
Continue Reading“Matt is very professional, thorough and communicates why and what he is doing. Appreciate him working on our furnace and AC.”
Continue Reading“Matt did a wonderful job with explaining the annual maintenance process of our air-conditioning system to ensure that it works to its full potential.”
Continue Reading“Quality West is always there for us. We can trust/depend on the folks sent to our home to maintain/repair our heating and air conditioner equipment.”
Continue Reading“I went to the basement and discovered water flooding through the window and wall at 4:30 pm on a Saturday afternoon. I realized it had to be a burst pipe which connected to a baseboard radiator on the floor above. I called Rob’s cell and he called me back in a matter of minutes. Within…
Continue Reading“Matt was able to come out right on time and look at the work done by another company. He was straight forward about the work that had previously been done that was clearly shoddy (not done by Quality West) and gave me a few options that were reasonable and did not cost me additional money.…
Continue Reading“Furnace wasn’t working and Quality West came right out on a very cold morning and got the heat going. With two little kids in the house it was crucial to get the heat back on quickly. Very courteous and knowledgeable. Great job Rob and Matt”
Continue Reading“I’ve had past servicing done and a recent installation of a new furnace and AC system. All round, a great team but special shout out to Matt, who I’ve dealt with on multiple occasions. His knowledge and enthusiasm is infectious and he always does a great job at explaining what he’s doing and why. Furthermore,…
Continue Reading“Quality west heating installed my furnace several years ago and they complete the yearly maintenance. Matt has been our technician for at least the past two years. He’s very professional, explains everything that he did and he always takes a little extra time to make sure the furnace is ready for the winter. I would…
Continue Reading“Our furnace was acting up and they sent Matt out within 24 hours. We have a Maintenance Plan with them so we scheduled that as well. Matt was extremely efficient, professional, and friendly. We have been using this company for a while and are very happy with their service. Matt did the furnace tune-up, fixed…
Continue Reading“Rob and his team (Bob, Dave, Steven) did a great job replacing our old boiler. Rob really knows boilers, and the new installation is a "work of art" with the way all the piping, etc. was laid out against their installed metal wall clading. They were able to add another zone so that our heating…
Continue Reading“Matt was very professional and on time.” – Rhonda T.
Continue Reading“Quality West installed a Rheem furnace, AC, and whole house humidifier for me in 2015 and have maintained it through their maintenance plan since. Their technicians have been the best. Efficient, on time, friendly, thorough, and communicative. Hard to ask for more!” – Derek W.
Continue Reading“All personnel were knowledgeable, efficient, prompt, helpful, and cost effective. The quality of the installation of a new tankless water heater was exceptional.” – Charles R.
Continue Reading“Great experience with Quality West. Originally, we worked with Rob who came out to fix a broken furnace and offered several solutions, and we choose to upgrade our system to a new gas furnace. We couldn’t be happier with that decision. Not only did they perform the installation the next day, but went above and…
Continue Reading“I was 100% satisfied with my install experience. (furnace and central a.c.) I got 5 estimates before making my decision to go with Quality West – they were absolutely the best combination of price, quality and personal service. The were the only company where I was able to meet with the owner and I could…
Continue Reading“The Quality West team that replaced my AC were professional, on time, informative, and completed the job in the estimated time. They took extra precautions to guard against the COVID-19 with face masks and were very clean throughout the whole installation process. The new unit runs like a champ and the house is cool and…
Continue Reading“Don was knowledgeable and friendly, he did a great job, I would definitely use you guys again.” – Beau G.
Continue Reading“We have used Quality West the past few years for our annual furnace and air conditioner maintenance. They are always professional and take care of our home during the visit. This past winter we also had them install a humidifier that has been such a help to our wood floors and dry hands. Definitely recommend…
Continue Reading“Quality West is one of the best companies we have ever had the pleasure of doing business with! Rob is very knowledgeable on the Fujitsu ductless systems and offered a better warranty on the system than anyone else we spoke with. Great equipment installed by a great company!” – Tonia E.
Continue Reading“Don called to let me know when he was to arrive and showed up early. He explained everything he was to do before starting and stuck to the timeframe he initially mentioned. He was professional and pleasant to work with. Plus, even without me saying, he repaired the thermostat which had been loose for months.…
Continue Reading“Don was professional and diagnosed the issue with the water heater. Made recommendations how to fix the issue. The water heater is working again.” – Bret H.
Continue Reading“Don did a great job. Very professional and courteous!” – ZJ C.
Continue Reading“Rob and his team helped us several times with an older furnace. They were always on time and very professional. I would highly recommend them for any heating and cooling needs in the Littleton area.” – Jim W.
Continue Reading“Don is always friendly and professional, providing high quality maintenance on my furnace. Easy to schedule appts. with fast, efficient and prompt service.” – Linda D.
Continue Reading“I had a Rheem furnace installed in 2011 and had not scheduled any maintenance service until this year. Both my gas furnace and AC were inspected and tested as part of their service and although no major issues were identified, they conducted an effective and thorough service of my HVAC system. I had considered using…
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