Reviews
“I sent an appointment request through their website. 3 days later my ac is fixed. They showed up ready to tackle the whole thing. 5 star”
“Ben is always professional and respectful of our property. He is also very knowledgeable and efficient. Yesterday, Ben checked our mini-split, changed the furnace filter and checked to be sure all was working correctly, and did maintenance on our ac. We appreciate the service Quality West has given us. All workers who have been here have been the best! It is reassuring to know that our equipment here is all efficient and working properly. We highly recommend Quality West!”
“Nick arrived promptly when he said that he would. He was professional and engaging, offering feedback about the condition of the filters and the system as he did the routine inspection/check up. Nick is a great addition to the Quality West team.”
“Nick was very meticulous and professional with the maintenance details and responsive and knowledgeable when asked questions.”
“Nick was very meticulous and professional with the maintenance details and responsive and knowledgeable when asked questions.”
“I have been a Quality West customer for almost a decade. In 2005, Rob and his team installed a new furnace, A/C and humidifier for me. Their teams have been out for maintenance every year and I am so glad! This past spring (2024), our furnace stopped working. Josh, Ben, Nick and Bob were super helpful in the process of getting it fixed. It was still on warranty!! They brought over individual heaters to keep us warm through the night so they could come out with the parts to fix it the next day. The individual care and concern I received was outstanding. I am so glad to be a Quality West customer!! Thank you!”
“Hadn't had routine maintenance on my 9-year-old AC in three years or so, so it was past-due. Ben, the technician, was knowledgeable and very experienced, and explained the repairs that were needed–an add-on electrical current booster for start-ups of the compressor, and some additional refrigerant (the level was low) with an added UV sealant/minor leak detector if the coolant level declined again. Did the whole thing–maintenance and repairs–in a single two-hour trip.
Can't say it was inexpensive, but good service and servicemen don't grow on trees. Very satisfied.”
“Hadn't had routine maintenance on my 9-year-old AC in three years or so, so it was past-due. Ben, the technician, was knowledgeable and very experienced, and explained the repairs that were needed–an add-on electrical current booster for start-ups of the compressor, and some additional refrigerant (the level was low) with an added UV sealant/minor leak detector if the coolant level declined again. Did the whole thing–maintenance and repairs–in a single two-hour trip.
Can't say it was inexpensive, but good service and servicemen don't grow on trees. Very satisfied.”