Reviews
“We are very happy customers of Quality West. In addition to providing great installation and maintenance on our boiler and our A/C, they just installed a mini-split (heat pump) in our enclosed porch. This replaced the space heaters we were using, and makes it officially a 4 season room. This is the future of home HVAC and Quality West knows what they are doing. They applied for permits, obtained all rebates for the project (which turned out to be 60% of the total cost), did a beautiful job installing it, and we have been enjoying it for about 2 months now. Our electricity usage has significantly declined so we are helping the environment and our own pocketbook. I highly recommend Quality West and Rob's whole team! You'll be so pleased to work with them. We are customers for life!”
“Ben was on time, friendly and knowledgable. He walked me through the operation of my boiler and explained several things were poorly set up by an installer from a different, now defunct company. Ben proposed repairs and upgrades that appear to be well advised. I found what he told me to be accurate and in good faith. I would recommend Quality West to my family and friends.”
“Ben was was punctual and very informative about issues he noted with furnace.”
“I sent an appointment request through their website. 3 days later my ac is fixed. They showed up ready to tackle the whole thing. 5 star”
“Ben is always professional and respectful of our property. He is also very knowledgeable and efficient. Yesterday, Ben checked our mini-split, changed the furnace filter and checked to be sure all was working correctly, and did maintenance on our ac. We appreciate the service Quality West has given us. All workers who have been here have been the best! It is reassuring to know that our equipment here is all efficient and working properly. We highly recommend Quality West!”
“Nick arrived promptly when he said that he would. He was professional and engaging, offering feedback about the condition of the filters and the system as he did the routine inspection/check up. Nick is a great addition to the Quality West team.”
“Nick was very meticulous and professional with the maintenance details and responsive and knowledgeable when asked questions.”
“Nick was very meticulous and professional with the maintenance details and responsive and knowledgeable when asked questions.”
“I have been a Quality West customer for almost a decade. In 2005, Rob and his team installed a new furnace, A/C and humidifier for me. Their teams have been out for maintenance every year and I am so glad! This past spring (2024), our furnace stopped working. Josh, Ben, Nick and Bob were super helpful in the process of getting it fixed. It was still on warranty!! They brought over individual heaters to keep us warm through the night so they could come out with the parts to fix it the next day. The individual care and concern I received was outstanding. I am so glad to be a Quality West customer!! Thank you!”