Ben F
Ben F
Service Technician
9 Reviews
“Ben was was punctual and very informative about issues he noted with furnace.”
“Ben is always professional and respectful of our property. He is also very knowledgeable and efficient. Yesterday, Ben checked our mini-split, changed the furnace filter and checked to be sure all was working correctly, and did maintenance on our ac. We appreciate the service Quality West has given us. All workers who have been here have been the best! It is reassuring to know that our equipment here is all efficient and working properly. We highly recommend Quality West!”
“I have been a Quality West customer for almost a decade. In 2005, Rob and his team installed a new furnace, A/C and humidifier for me. Their teams have been out for maintenance every year and I am so glad! This past spring (2024), our furnace stopped working. Josh, Ben, Nick and Bob were super helpful in the process of getting it fixed. It was still on warranty!! They brought over individual heaters to keep us warm through the night so they could come out with the parts to fix it the next day. The individual care and concern I received was outstanding. I am so glad to be a Quality West customer!! Thank you!”
“Hadn't had routine maintenance on my 9-year-old AC in three years or so, so it was past-due. Ben, the technician, was knowledgeable and very experienced, and explained the repairs that were needed–an add-on electrical current booster for start-ups of the compressor, and some additional refrigerant (the level was low) with an added UV sealant/minor leak detector if the coolant level declined again. Did the whole thing–maintenance and repairs–in a single two-hour trip.
Can't say it was inexpensive, but good service and servicemen don't grow on trees. Very satisfied.”
“Hadn't had routine maintenance on my 9-year-old AC in three years or so, so it was past-due. Ben, the technician, was knowledgeable and very experienced, and explained the repairs that were needed–an add-on electrical current booster for start-ups of the compressor, and some additional refrigerant (the level was low) with an added UV sealant/minor leak detector if the coolant level declined again. Did the whole thing–maintenance and repairs–in a single two-hour trip.
Can't say it was inexpensive, but good service and servicemen don't grow on trees. Very satisfied.”
“As usual with Quality West, our service was prompt and professional. Both techs were personable and knowledgeable and recognized and fixed the issue we were having with our furnace, in a very timely manner. I definitely would recommend ( and have recommended) Quality West to friends and family.
Thanks for your help.
Hal B.”
“my first free service inspection after installation a year ago. Ben and another fellow were very
polite, respectful and informative on any questions i had. I highly recommend Quality West”
“Ben did a great job for very nice and courteous”