“I went to the basement and discovered water flooding through the window and wall at 4:30 pm on a Saturday afternoon. I realized it had to be a burst pipe which connected to a baseboard radiator on the floor above. I called Rob’s cell and he called me back in a matter of minutes. Within 30 minutes he and Bob were at my house figuring out where the leak in the pipe was. They found one and then found another. The layout of the pipe was odd (outside the foundation) and they had to be creative in building a new pipe so that it wouldn’t freeze again. They were cheerful, informative, and gracious. They worked hard and got it repaired with minimal damage to drywall and building. I was amazed that they were able to get it all functional before they left. The price was quite reasonable given how long it took and that it was a Saturday night.”

– Sarah F.