Reviews
“I've been a customer of theirs for some time now. They did a very professional job and explained everything.”
“Thank you. Matt was Friendly as usual and very helpful. Fixed the issue and made sure everything else was ok.”
“Matt is very knowledgeable and professional in performing his tune up maintenance tasks. He eagerly shares his thoughts and experiences to insure the homeowner’s fully aware of the conditions and any necessary tasks needed today or in the future. A job well done.”
“Justin was great. He was very professional and clearly explained everything he was doing and helped us decide what we needed to do as a result of his maintenance. He went above and beyond and we couldn't be more pleased with him and his work.”
“Matt is very professional, thorough and communicates why and what he is doing. Appreciate him working on our furnace and AC.”
“Matt did a wonderful job with explaining the annual maintenance process of our air-conditioning system to ensure that it works to its full potential.”
“Quality West is always there for us. We can trust/depend on the folks sent to our home to maintain/repair our heating and air conditioner equipment.”
“I went to the basement and discovered water flooding through the window and wall at 4:30 pm on a Saturday afternoon. I realized it had to be a burst pipe which connected to a baseboard radiator on the floor above. I called Rob’s cell and he called me back in a matter of minutes. Within 30 minutes he and Bob were at my house figuring out where the leak in the pipe was. They found one and then found another. The layout of the pipe was odd (outside the foundation) and they had to be creative in building a new pipe so that it wouldn’t freeze again. They were cheerful, informative, and gracious. They worked hard and got it repaired with minimal damage to drywall and building. I was amazed that they were able to get it all functional before they left. The price was quite reasonable given how long it took and that it was a Saturday night.”
“Matt was able to come out right on time and look at the work done by another company. He was straight forward about the work that had previously been done that was clearly shoddy (not done by Quality West) and gave me a few options that were reasonable and did not cost me additional money. I really appreciated the honesty Matt provided and will definitely call you all in the future for further HVAC needs. Thanks!”